Trellis Privacy Policy
Trellis, company number 299227, registered office at Unit 8, Perth Business Centre, 28 Glasgow Road PH2 0NX (“we” or “us”) is committed to preserving your privacy. Please read the following privacy policy to understand how we use and protect the information that you provide to us.
By using or registering on this website (“the Site”) you consent to the collection, storage, use and transfer of your information under the terms of this policy.
Information that we collect from you
We may collect and process the following information about you:
- Information gathered when you register with us (such as your name, contact details, e-mail address etc)
- Information that you provide by filling in forms on the Site or when requesting further information by post, email or phone.
- If you contact us, we may keep a record of that correspondence
- We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Use of your information
We use your information:
- To enable us to respond to queries;
- To enable us to provide you with the information which you have requested;
- To analyse the information we collect so that we can administer, support and improve and develop our business and the services that we offer;
- To allow you to participate in interactive features of our service, when you choose to do so
- We may contact you by post, telephone or fax as well as by e-mail. If you change your mind about being contacted in the future by any of these means then please let us know.
- We may use anonymised feedback to promote our work.
Disclosure of your information
The information you provide to us will be treated as confidential. However, we may disclose your information to other third parties who act for us for the purposes set out in the policy or for purposes approved by you. In addition, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
All donation or booking payments are transmitted via a secure SSL connection. We do not store your credit or debit card details as these are stored on our payment provider’s servers.
We will never collect sensitive information about you without your explicit consent. We aim to ensure the information we hold is accurate and up to date.
Cookies
We may use technology to track the ways visitors to our site use the content we post and asses how useful it is. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. In theory the information collected in this way can be used to identify you unless you modify your browser settings.
However, you should bear in mind that if you exercise this option, you may be unable to access certain parts of our site.
Third Party Websites
Because we want your experience of our Site to be as informative and useful as possible, we provide a number of links to websites operated by third parties (“Third Party Websites”). Please be aware that we do not control such Third Party Websites and that such Third Party Websites may send their own cookies to users, or otherwise collect data or solicit personal information. We assume no responsibility for the information gathering practices of Third Party Websites that you are able to access through our Site, and we encourage you to review each Third Party Website’s privacy policy before disclosing any personally identifiable information.
Security
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction or damage. Please help us keep our records updated by informing us of any changes to your e-mail address and other contact details.
Changes to our privacy policy
We may amend this policy from time to time. Please check back for our most recent version. If we make any substantial changes we will notify you by posting a prominent notice on the Site.
Your rights
You have the right to ask for a copy of the information held by us in our records in return for which we may charge a small fee. You also have the right to require us to correct any inaccuracies in your information.
Contact us
If you have any queries concerning your personal information or any questions on our use of the information then please contact us at info@trellisscotland.org.uk or by sending us a letter to Trellis, Unit 8, Perth Business Centre, 28 Glasgow Road, Perth PH2 0NX or by telephoning us on 01738 624348
Trellis Privacy Policy Version 2 21/05/18
Cookies
Under EU law, website owners are required to inform visitors to a website that the site uses cookies so they can consent to this usage.
What are cookies?
'Cookies' are small text files that are stored by the browser (e.g. Internet Explorer or Safari) on your computer or mobile phone. They allow websites to store such things as user preferences. You can think of cookies as providing a "memory" for the website, enabling it to recognise a user and respond appropriately.
How are cookies used on /www.trellisscotland.org.uk?
Remember me on this computer
If you choose this option when logging on, a cookie will be recorded.
Session cookie
In order to recognise you as a logged on visitor, a cookie is written to record an id for the session. This cookie expires when you stop using the site. It does not record any personal information.
Please note: If you disable cookies on your computer, you will not be able to log on.
Google Analytics
The Trellis website uses Google Analytics, a web analytics service provided by Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses what is known as "cookies", text files which are stored on your computer to allow us to analyse your use of the website. The information generated by the cookie regarding your use of this website will, as a rule, be transmitted to and stored on a server of Google. Your IP address is shortened by the Trellis and never sent in full to Google. Google will use this information on our behalf to analyse use of the website, to compile reports on website activities. The shortened IP address collected through Google Analytics from your browser will not be merged with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website.
You may also prevent Google from collecting and storing information in cookies, from storing information about your use of the website (including your IP address) and from processing such information by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB
For more information about privacy policies and Google Analytics, please refer to the Google website: https://support.google.com/analytics/answer/6004245?hl=en
Privacy Policy
Trellis will collect, use, store and disclose your personal details in accordance with our privacy policy.
How to disable cookies
It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website.
All modern browsers allow you to change your cookie settings. These settings will typically be found in the 'options' or 'preferences' menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the 'Help' option in your browser for more details.
Cookie settings in Internet Explorer https://support.microsoft.com/en-gb/topic/description-of-cookies-ad01aa7e-66c9-8ab2-7898-6652c100999d
Cookie settings in Firefox https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?redirectslug=Cookies&redirectlocale=en-US
Cookie settings in Chrome https://support.google.com/chrome/answer/95647?hl=en
Cookie settings in Safari web and iOS.
https://support.apple.com/en-gb/guide/safari/sfri11471/mac
https://support.apple.com/en-gb/105082
Source: The Guardian at http://www.guardian.co.uk/info/cookies