Terms & Conditions


Acceptance of Terms

We (the supplier, us or we) are Trellis Scotland,  a company registered in Scotland under number 299227 whose registered office is at Perth Business Centre, 28 Glasgow Road, Perth and Kinross, PH2 ONX; email address info@trellisscotland.org.uk ; telephone number 01738 624348

These are the terms on which we sell all goods to you. By ordering any of the goods, you agree to be bound by these Terms and Conditions. Before placing an order on the website, you will be asked to agree to these Terms and Conditions by clicking on the button marked 'I Accept'. If you do not click on the button, you will not be able to complete your order. You can only purchase the goods from the website if you are eligible to enter into a contract and are at least 18 years old.


Your privacy is critical to us. We respect your privacy and comply with the General Data Protection Regulation, regarding your personal information.

These Terms and Conditions should be read alongside, and are in addition to our policies, including our Privacy Policy and Cookies Policy.

For the purpose of these 'Terms and Conditions:

a.           'Data Protection Laws' means any applicable law relating to the processing of Personal Data, including, but not limited to the Directive 95/46/EC (Data Protection Directive) or the GDPR.

b.           'GDPR' means the General Data Protection Regulation (EU) 2016/679.

c.           'Data Controller', 'Personal Data' and 'Processing' shall have the same meaning as in the GDPR.


We are a Data Controller of the Personal Data we process in providing Goods to you.

Where you supply Personal Data to us so we can provide goods to you, and we process that Personal Data in the course of providing the goods to you, we will comply with our obligations imposed by the Data Protection Laws:

a.            before or at the time of collecting Personal Data, we will identify the purposes for which information is being collected

b.            we will only process Personal Data for the purposes identified

c.            we will respect your rights in relation to your Personal Data; and

d.            We will implement technical and organisational measures to ensure your Personal Data is secure.

For any enquiries or complaints regarding data privacy, e-mail info@trellisscotland.org.uk  

Excluding Liability

The supplier does not exclude liability for: (i) any fraudulent act or omission; or (ii) for death or personnel injury caused by negligence or breach of the supplier's other legal obligations. Subject to this, the supplier is not liable for  (i) loss  which was not reasonably  foreseeable to both parties at the time when the contract was made, or (ii) loss (e.g. loss of profit) to the customer's business, trade, craft or profession which would not be suffered by a  consumer - because the supplier believes the customer is not buying the goods wholly or mainly for its business, trade, craft or profession.

Age Restrictions

Persons under the age of 18 should use this website only with the supervision of an adult. Payment Information must be provided by or with the permission of an adult.

Pricing and Payment Terms

Prices and delivery costs are liable to change at any time, but changes will not affect orders in respect of which you have already paid/we have already sent to you.

Payment for all orders must be made by credit or debit card via Paypal (although you do not need to hold a Paypal account.)

You should be aware that online payment transactions are subject to validation checks by you card issuer and we are not responsible if you card issuer declines to authorise payment for any reason.  It may be that your card issuer may charge you an online handling fee or processing fee.  Trellis is not responsible for this.

All prices on the website exclude VAT as Trellis is not registered to charge VAT.

Product Availability

All goods which appear on the website are subject to availability.

Shipping and Terms

Please note we only despatch goods via the Post Office to the United Kingdom.

Trellis will aim to send you your order within 14 days, although this may not always be possible.

Return Processing

Your goods form part of bespoke training package and therefore refunds are not possible.

Product Descriptions

Trellis Scotland attempts to be as accurate as possible. However, Trellis Scotland does not guarantee that product descriptions and website content is, free of errors, complete or current.

Intellectual Property

The intellectual property rights of the contents, logo and other media made available to you on this website remains the property of Trellis Scotland. 

All content included on the website, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software, is the property of Trellis Scotland, or other relevant third parties. By continuing to use the website you acknowledge that such material is protected by applicable United Kingdom and international intellectual property and other laws.

The contents are supplied solely for your own personal use.  You are not permitted to store, publish, manipulate, distribute, or otherwise reproduce, or re-use in any format, the contents on the web or supplied to you, unless otherwise indicated on the website or unless given our express written permission to do so.

Third-Party Intellectual Property
 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
 You may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the website or unless given express written permission to do so by the relevant manufacturer or supplier.

Links to Other Websites
This website may contain links to other sites. Unless expressly stated, these sites are not under the control of Trellis Scotland or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this website does not imply any endorsement of the sites themselves or of those in control of them.

Links to this Website
Those wishing to place a link to this website on other sites may do so only to the home page of the site www.trellisscotland.org.uk without our prior permission.  Linking to specific pages within the site requires our express written permission.

Changes to these Terms and Conditions

We reserve the right to change the website, its content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the website following the changes. If we are required to make any changes to these Terms and Conditions pertaining to the sale of Goods by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.